Sheri is a designer and illustrator working from the wild West Coast of Scotland.

Before taking the freelance plunge she worked for agencies in London and Bath on a diverse range of branding projects, from Scouts to Ben & Jerry’s.

She's a Falmouth graduate with an idea-first approach and a keen eye for craft.

Ben is a senior UX consultant with over 15 years' experience of working in user research and design for health, finance, government and education clients. He has worked for clients like the University of Bristol, the NHS, Nationwide Building Society, and Confused.com. Skilled in UX research, digital product design and usability testing, Ben takes a practical, interdisciplinary approach to solving complex design challenges. His expertise spans everything from requirements gathering and interaction design to prototyping and user testing.

Ben has a strong academic background in computer science and linguistics including: User Experience Design for the Web at UCLA in California, MPhil in Computer Speech and Language Processing at the University of Cambridge (2001), and an MSc in Computing at Oxford Brookes University. He also holds a first class BA degree in Chinese (first class).

Sam provides expert support on market research projects at IE.

She has over 25 years' experience working in various insight and research roles where she's gained valuable expertise in building strong and actionable consumer, customer, category and market understanding.

Sam’s enthusiasm for research and insight comes from a desire to deliver simple actionable solutions that are aligned to organisational performance. She's experienced in a wealth of methodologies and brings strong analytical and interpretation skills to the table. Sam is a Certified Practitioner of Neuro-Linguistic Programming (NLP) which means that she has additional skills and techniques that help her to understand subconscious behaviours and how people communicate. Sam is also a Member of the Market Research Society (MMRS).

Dan is passionate about branding; he crafts elegant and scalable design systems for print and screen.

He delights in rationalising and resolving complex communications into simple, coherent and beautiful user experiences. A brilliant typographer, Dan has a keen eye for detail and a sensitive approach to design. Working closely with IE's consultants Dan often leads the design process, converting research and feedback into a visual approach to inform the design.

A multi-award winning designer, Dan consistently produces industry-leading work, has been featured in online galleries, magazines and a book. He worked at IE for 18 years before switching to the freelance life.

Outside of work Dan enjoys anything astronomical, loves taking pictures and drawing, and is always up for a game of ping pong!

Dan holds a BA Honours degree in Design for Communication Media and graduated from Manchester University in 1996. He lives and works from his home studio in Brighton and regularly attends design related conferences.

<p class="lead">With over 25 years’ experience in marketing across a number of sectors, Denise is IE’s content marketing specialist.</p>

<p>Denise enjoys nothing more than working with talented experts and promoting that expertise to clients, be it through brand messaging, thought leadership, social media or events. She creates clean and engaging copy for our clients as well as for IE.</p>

<p>She's trained with Content Design London and takes a keen interest in user-driven content and accessibility.&nbsp;She’s also our go-to PowerPoint whizz, adapting the work of our design team into brilliant branded templates that make creating on-brand presentations a breeze for our clients’ teams.&nbsp;</p>

<p>Denise is as passionate as we are about working with values-driven clients, particularly anything to do with animals, the environment or the arts.&nbsp; Outside work, she is a keen amateur photographer and appreciates a wide range of entertainment and culture.</p>

Kat has a winning combination of technical knowledge and top notch communication skills, which she's putting to good use as IE's Helpdesk Analyst. 

She took a BSc in Multimedia from Birmingham City University, covering everything from photography, filmography and design to programming and industry knowledge. In her spare time she was writing creatively, and her urge to make online forums prettier and more and user-friendly led her to explore web design and development. She built a prototype web app for her dissertation to creatively display story data for authors, before completing an MA in Creative Writing at the University of Birmingham.

Kat's work life took her to become first a developer, then a copywriter for a small company, so being the face of customer support at IE Digital is the ideal marriage of these key skills. 

Outside work you'll find Kat entertaining her young son, crying over her novels-in-progress, watching terrible TV, playing video games, and talking about astrology.

Ed is IE's Client Partnership Lead, and an experienced Digital Architect.

He joined IE as a Web Applications Developer in 2008 after graduating from the University of Birmingham.

He has a BSc in Artificial Intelligence and Computer Science, and an MSc in Intelligent Systems Engineering. At IE, he grew into a senior development role, before taking a step away from writing code and towards user experience and technical consultancy.

Ed has spent his career immersed in the challenges faced by the charity, health and education sectors – from their aspirational goals and strategies, to the best technology choices, and right down to the individual lines of code required to deliver an experience that will make a measurable impact on achieving objectives. You’ll generally find Ed delivering discovery and UX workshops, facilitating user testing, crafting innovative new information architectures, and advising clients on how best to leverage and connect different digital tools in a compelling user experience.

Outside of work, Ed’s dedicated to spending time with his young family, and enjoys pursuing his interests in home automation, DIY, astronomy, photography and playing the occasional video game with friends.

Having dabbled in a bit of self-taught Java and Ruby from a young age, Dan jumped at the chance to take up an apprenticeship with a local web development agency.

In his 4.5 years there he delivered bespoke WordPress sites and custom Laravel applications for a range of clients, from a nationwide childcare company, to the McDonalds Maintenance & Repair Department.

A life-long member of the Scouting community, first as a Scout and now as a leader, IE’s focus on values-driven organisations appealed to Dan, so in 2019 he joined us a Web Developer. 

Dan has since become a triple-certified Drupal 10 expert, with Certified Developer, Front End Specialist and Back End Specialist certifications. This makes him one of the UK's first triple certified Drupal 10 Experts. He has also mastered CiviCRM and SOAP integration, and continues to work on our WordPress sites.

When not coding, Dan can usually be found hanging off the nearest climbing wall, strumming his guitar, or exploring a good open world RPG.

Matt’s been working in design and digital agencies for over 20 years and works as a Client Relationship Manager at IE.

Originally a designer, front-end developer and consultant, Matt’s expert knowledge of the creative industries allows him to build long-term relationships with values-driven clients. With his extensive experience, Matt’s able to contribute to our clients' ongoing success and drive our agency’s growth.

Over the years, Matt's worked with universities, NHS trusts, schools and MATs, trade unions, housing associations and skills councils, which has allowed him to become immersed in the charity, health and education sectors we work in.

Outside work, Matt tries to spend as much time as possible with family and friends. And if he isn’t watching Aston Villa, he'll probably be gaming, binge-watching tv shows or mowing his lawn.

Sara has been working with IE for over 20 years, providing expertise on stakeholder research, facilitation and marketing strategy on both brand and digital.

Sara is highly experienced at providing insight to support intelligent decision making through stakeholder research. She designs, conducts and analyses interviews, workshops, and esurveys, presenting findings in a clear and engaging way.

She’s an expert facilitator, inspiring clients to generate new insights, working in-person and virtually, at team and wider gatherings.

Adept at identifying opportunities in competitive environments, Sara is a strategic thinker who works collaboratively and encourages informed debate to build sure foundations.

She has an impressive track record of high-quality delivery over three decades in both the commercial and not-for-profit sectors – and holds an MBA from Warwick.

Outside of work, Sara is actively involved in her church and wider community in Cheltenham, including as a volunteer NHS chaplain. She’s also always up for a Cotswold walk and a new recipe.

Josie joined IE from a London branding agency, where she cut her teeth on a range of clients, from blue chips, luxury hotels and pharmaceutical brands to charities and art museums.

Since joining IE, she’s led design for a wide range of charity, health and education clients, creating new logo marques and bespoke typefaces, art directing photoshoots, and building dynamic, responsive brands. She’s designed many websites and led numerous social campaigns, and is as skilled online as she is offline.

For Josie, great design starts with a strong idea. She loves bringing stories to life across physical and digital worlds, and seeing a brand grow into a rich, cohesive system. She works closely with clients to shape brands that feel distinctive and work hard in the real world, while leading and nurturing the design team to push their ideas further.

Josie was named Creative Young Contender 2021 at the Transform Awards Europe, and has a first in Graphic Design from Falmouth University.

Outside the studio, you’ll find her in the garden with an Aperol Spritz nearby, working on becoming a true yogi, or settling in with a good film or TV series.

Kate’s been working with IE for nearly 25 years and serves as Director of Operations and Finance.

A Chartered Accountant, Kate previously enjoyed working with clients in her role as a Business Services Manager at Grant Thornton. Her financial expertise complements her passion for precision project management. Kate is PRINCE2 trained and is a fervent exponent of the ‘Agile’ project management philosophy. Working closely with her teams, Kate ensures that projects are well resourced and presented, and is responsible for overseeing IE’s financial health and planning.

Outside of work, she enjoys boot camp sessions in all weathers.

Driven by a desire to stand alongside values driven organisations and to make a difference through the power of brand and digital, Ollie founded IE in 1994 and continues to support IE’s more complex brand consultancy projects.

Notable not-for-profit clients include Christian Aid, Teach First, FPA (Family Planning Association), pfeg (now Young Money), Career Ready, Charity Job, Goldman Sachs Foundation, Cranfield University, University of Cambridge, and the universities of Aberdeen, Aston, Birmingham, Bristol, Imperial College London, Liverpool, Plymouth Marjon, Queen Mary UoL, Reading, Warwick and York. 

A regular speaker at CHASE, CASE and AGCAS, Ollie has worked in the creative sector for 30 years and is an opinion leader on the subject of optimising business practices within the creative industries. A passionate advocate of self-improvement and the power of peer networks, Ollie is a graduate of business school programmes at Cranfield School of Management, London Business School and Aston Business School. 

Ollie was awarded a Goldman Sachs Foundation small business leader scholarship to study toward an Executive MBA at Aston Business School. His Final Project entitled "Assessing the value of the CBIRM (Corporate Brand Identity and Reputation Matrix) framework to an international charity seeking to re-articulate its corporate brand" utilises the charity Open Doors International as a case study. In 2018, he graduated with Distinction. 

He is a Visiting Industrial Fellow and Guest Lecturer at Aston University, a BSEEN business mentor, a volunteer for the Ahead Partnership and a Queen’s Small Business Charter Mark business school assessor for the Association of Business Schools. Ollie recently retired as a trustee of Trident: Reach The People Charity (a £14m+ social investment charity in the Midlands) to become a founder member of Christian Aid's Salt Business Network.

Ollie was consulted by Lord Young as he gathered insights for ‘The Report on Small Firms’ and Lord Heseltine for his report ‘No Stone Unturned in Pursuit of Growth’. Lord Young’s office expressed thanks with an invitation to No.10 Downing Street and the Queen’s Garden Party.

In his free time, he is an avid runner, cook and figurative sculptor. Having raised thousands of pounds running half and full marathons for Midlands charities, he’s currently trying to improve his personal best.