Web Design for Membership Organisations

A great membership website can be the difference between recruiting, retaining and re-engaging members, and losing them. IE designs and builds membership websites that showcase the benefits of joining your organisation, make applications and renewals effortless, and give members the content and services they value, so they keep coming back.

Web Design for Membership Organisations services

Our membership websites attract new members, delight existing ones and cut admin for your team. We support membership organisations with:

User research with members and staff

UX design

WordPress and Drupal websites

Members-only areas and portals

Online applications, renewals and payments

CRM and membership database integration

Events, CPD and resources

Accessibility (WCAG AA and AAA)

Content strategy and migration

Hosting and support

ABDO

Association of British Dispensing Opticians

Digital Charity

ISEAL

A modern, mobile friendly site

Digital Education

Royal Academy of Engineering

Engineering better lives

Digital Charity

SRA (Solicitors Regulation Authority)

Improving a 10,000 page site user journey

Digital Charity

PVRI

Together to beat PVD

Brand Charity

Insight

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Creative

IE Welcomes the ‘Anti-Placement Placement’ to the Studio

Amber Charlton

Technical

Choosing a CRM: Why Your Website Integration Strategy Should Come First

Nathan Powis

IE News

Try our FREE online Brand Audit Tool

Dave Crichton

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ABDO: Finalist, Best Digital Transformation

Digital Birmingham: Silver, Outstanding Website for a Not-for-profit

AgriFood Training Partnership: Silver, Outstanding Website

Our consultant reminded us how many wonderful stories we have to tell, and the value of putting them front and centre on the new website. IE Digital did an excellent job of improving the online user experience, and the new site is helping us to achieve our objectives of recruiting more volunteers, attracting more donations and helping more people.

Ken Madine, Head of Fundraising, Communications and Marketing, St Vincent de Paul Society

FAQs

What should a membership website do?

Two key jobs. For prospective members, it needs to explain the benefits of joining clearly and make applying easy. For existing members, it should provide valuable content and self-service tools, so renewing and engaging is effortless. Get both right and you’ll see the difference in new joiners and renewals.

What’s the difference between a public website and a member portal?

The public website is your shop window, open to everyone. A member portal sits behind a login, giving members personalised access to exclusive content, their account details, payments, events, CPD records and more. Many membership organisations have both, connected to the same CRM so information stays consistent.

Can members join and renew online?

Yes, and it can make a huge difference. Putting applications, renewals and paperless direct debits online, integrated with your membership database, can cut processing time dramatically. We’ve seen new members processed in under two minutes instead of fifteen, and four times as many members renewing early.

Can the website support CPD, events and exams?

Yes. We regularly build functionality for events, courses, exams and CPD, from online exam applications and eligibility checks to live results, CPD points and certificates. Personalised content like this gives members more reasons to log in, reinforcing the value of their membership.